Knowledge Platforms. Do you have one? If not, why not?!
As businesses become increasingly global, they are faced with a challenge of managing and sharing knowledge across their distributed teams. Knowledge platforms like SharePoint Online are designed to help businesses manage and share knowledge in an organized and secure way.
Attributed to Renaissance philosopher Francis Bacon. It can be found in his work, Meditationes Sacrae (1597).
Creating Knowledge platforms is one of the key foundations which we at Simplify Change use to build long lasting change in organisations. Regardless of your project or change, people need to know where to learn about it. Where to read FAQs, who is involved, what your project is achieving and the timelines and impact on their day-to-day jobs are.
Using a Knowledge platform to centralise all of this provides an easy way to give people the information they need to firstly allay their fears as to what it is, secondly to give them knowledge on how it can help them make their jobs easier to do, and lastly to train people and educate them as to how exactly it works.
SharePoint Online is a cloud-based, enterprise-level knowledge platform that enables businesses to store, organize, and share information and resources. SharePoint Online provides a platform for businesses to manage and share knowledge in a secure and organized way. It allows businesses to store documents, presentations, and other resources in a centralized repository.
This enables businesses to quickly access the information they need without having to search through multiple sources. Additionally, SharePoint Online provides tools for collaboration, such as discussion boards, blogs, and wikis, which enable teams to collaborate on projects and work together to create knowledge.
The platform also provides features for managing and sharing knowledge. SharePoint Online allows businesses to create groups to facilitate knowledge sharing and collaboration. This enables teams to share documents, resources, and other information in an organized and secure way.
Additionally, businesses can use SharePoint Online to assign tasks to team members and keep track of progress. This ensures that everyone is kept up to date with the latest information and resources. SharePoint Online also provides tools for business change management. Businesses can use the platform to create workflows and assign tasks to team members.
An example of a landing page in a knowledge platform.
This allows businesses to manage the entire change process from start to finish. Additionally, SharePoint Online provides features for tracking progress and assigning tasks to team members. This ensures that everyone is kept up to date with the latest information and resources.
Finally, SharePoint Online also provides features for auditing, tracking, and reporting. This enables businesses to monitor and review the progress of their change management initiatives. Additionally, businesses can use the platform to create dashboards and reports to track the performance of their teams and projects. This helps businesses ensure that their change management initiatives are successful and that their teams are working towards their goals.
Coupling SharePoint Online with Microsoft Teams is an effective way to ensure more collaboration with people both internally and externally to organisations. Teams is an online collaboration platform that enables users to share, store and manage data across multiple applications.
Teams allows for the creation of collaborative teams and channels, enabling users to communicate and collaborate in real-time. By leveraging Teams & SharePoint Online, businesses are able to create a centralized hub for knowledge sharing and collaboration. Teams provides users with a range of features and tools that make sharing knowledge easier and more efficient.
Teams enables users to easily upload, share and store documents, images, videos and other content, and it integrates completely with Microsoft Stream for presenting video content to large audiences. Users can also create shared channels, allowing team members to stay in sync and share information quickly. Teams also includes real-time chat and video conferencing capabilities, allowing for easy collaboration and communication. When used as part of a business change management plan, Teams can be used to streamline the process of knowledge sharing and collaboration.
Teams enables users to share knowledge quickly and efficiently, allowing for effective decision-making and a smoother transition during periods of change a case in point being during the Covid Pandemic.
At Simplify Change we are experts in Microsoft 365 adoption and use and have successfully enabled 10’s of thousands of people to transition to the platform and use it to its full capacity.
We do this through bite sized nuggets of knowledge shared in ways that are suitable for a company. For example: 1 pager how-to guides, Interviews with key stakeholders. Blogs written by internal SME’s who people trust, and of course personalised training courses based on the BEE Methodology©. All of this we couldn’t do without creation and use of Knowledge Platforms in whichever technology a company prefers.
In conclusion, SharePoint Online & Microsoft Teams are an essential knowledge platform for businesses to manage and share knowledge. They provides a secure and organized platform to store documents, resources, and other information. Additionally, the platform provides tools for collaboration, change management, and auditing, tracking, and reporting. These features enable businesses to ensure that their teams are working together and that their change management initiatives are successful. As businesses become increasingly global, using tools like these will become an invaluable tool for managing and sharing knowledge across distributed teams.